B & I are fully aware of the issues faced by IT departments in maintaining systems. Issues such as staffing, specialist technical expertise, geographic availability and many more.
How do we know? Because B & I works directly with customers’ IT departments in providing them with a single supplier solution for mission critical systems, such as those found in all major Data Centres.
Our on-site service engineers are trained in our workshops down to component level repair, where they solely support Data Centre products. This results in high level skill sets for fault diagnosis, meaning less downtime for you (or your customers).
To help prevent time-consuming software/firmware conflicts, our onsite engineers are also trained on other system aspects.